Against a backdrop of controlling spiralling costs, what are the steps required to deliver assurance, essentially to get the right specialists doing the right job at the right time?
At Roperhurst we deliver customer assurance through four pillars, which we call “4Ssurance®”:
Specialism Standards Stability SHEQ
Our pillars support delivery of a quality, compliant, on-time, best value project. We recognise that weakness in one or more pillars will cause problems, some of which may be fatal either to the project, those working on it or the end user.
4Ssurance – Specialism
We wouldn’t use an unqualified generalist to replace our gas boiler and similarly we must choose the right specialist for safety-critical tasks.
How does Roperhurst deliver 4Ssurance?
- Long-standing BESA industrial plastic fume extract ductwork specialists
- Able to provide an extensive list of reference sites and contacts
- Welcome factory visits to show you our investment in specialist thermoplastic machinery
- Voted BESA National Contractor of the Year 2022
4Ssurance – Standards
Specialist suppliers must develop, comply with and by audited to the highest technical standards.
How does Roperhurst deliver 4Ssurance?
- Former CEO Graham Handley chaired the original Drafting Panel for HVCA’s DW154 in 2000, and working alongside BESA on the current review of the standard
- Current Executive Chairman Phillipe de Wilde was one of the four-person Drafting Panel for BESA’s TR40
- BESA quality and compliance is assured by regular third party audits by BESCA
- Accredited to PAS91 by Safecontractor and Constructionline
4Ssurance – SHEQ
Specialist suppliers must develop, comply with and by audited to the highest standards.
How does Roperhurst deliver 4Ssurance?
- An ISO9001:2015 certified company
- SSiP accreditation by Safecontractor and Acclaim
- Comprehensive staff training and development programme
- Cyber Essentials approved
4Ssurance – Stability
Specialist suppliers must develop, comply with and by audited to the highest standards.
How does Roperhurst deliver 4Ssurance?
- Continuous trading since 1976
- Strong balance sheet
- Experienced and respected team
- 14000 sq ft facility
The Competence and Compliance Challenge means adopting 4Ssurance® as the four pillars which support that thing called “a quality project”. Every project is different, and what makes a strong pillar may vary accordingly, but omissions in one or more of these pillars has the potential to destabilise your project. A BESA specialist established for 30 years with factory capacity, an excellent reputation and a strong balance sheet – perhaps the lack of ISO9001 doesn’t make the pillar too weak; but a non-BESA specialist established for a few years with little in the way of external certification and a weak balance sheet – then the pillars are very flimsy. No surprise if the job is offered cheaper, but at greatly increased risks.
Links to our memberships, qualifications and certifications: